A group of 15 U.S. senators on Thursday demanded answers from Southwest Airlines’ CEO regarding the company’s management of the disastrous 2022 holiday season, when thousands of travelers were stranded in airports amid nearly 16,000 flight cancelations. “The mass flight cancellations at Southwest Airlines… during the last week of December …
Read More »Southwest Airlines’ Holiday Meltdown Brings On Federal Investigation
Karen Brooks Harper, The Texas Tribune Dallas-based Southwest Airlines faces a federal investigation into whether it violated its own legally required customer service plan amid a blizzard of flight cancellations that ruined plans and angered travelers over the Christmas holiday. In a statement late Monday, officials at the U.S. Department …
Read More »Southwest Airlines Flight Disruptions Continue
Southwest Airlines canceled hundreds of more flights Monday following a weekend of major service disruptions. By midmorning Monday, the carrier had canceled about 360 flights and more than 600 others were delayed, according to FlightAware. The Dallas-based airline had blamed air traffic control issues and weather for its weekend “operational …
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